Problem Mapping: How to Analyze and Understand a Problem | EVUNN
PROBLEM: I've chosen the problem, but I don't fully understand what's happening inside it.
To find a profitable problem to solve, you must understand what it is like to experience the problem
Step 7: Problem Mapping
By now, you’ve now selected the problem with the strongest evidence and potential. But a problem is rarely one simple thing.
It may involve different situations, behaviours, causes, frustrations, consequences and workarounds.
If you don’t understand these layers, you risk building a solution for the symptom rather than the real problem.
So now, it’s time to take the problem apart.
The Evunn Mindset Shift
From A Problem → The Problem System
Don’t stop at: My customers have this problem.
Ask: What is actually happening when this problem occurs?
Your goal is to move from a broad problem statement to a structured understanding of the problem and everything surrounding it.
No Book. This is Purely an Execution Stage
You don’t need another book at this point.
You’ve already learnt how to identify problems, understand motivation, develop empathy, understand the customer’s job and conduct customer discovery.
Now you need to organize what you’ve learnt.
This is where the EVUNN methodology takes over.
The books roadmap gave you the thinking. EVUNN gives you the system for applying it.
What Problem Mapping Helps You Discover
A good problem map helps you see:
Who Experiences The Problem?
Which specific people experience it?
When Does It Happen?
What situations, events or triggers bring it to the surface?
What Happens?
What does the person actually do when the problem occurs?
What Causes Or Contributes To It?
What factors appear to create or worsen the problem?
What Are The Consequences?
What happens when the problem continues?
How Are They Coping Today?
What workarounds, alternatives or existing solutions are they using?
What’s Still Missing?
Where do those current approaches fail to adequately solve the problem?
What Do They Ultimately Want?
What outcome are they trying to achieve?
A problem map is not a collection of assumptions.
It is a structured representation of what you currently understand—and what you still need to investigate.
Your Step 7 Outcome
By the end of this step, you should have:
A structured map of your chosen problem
A clear picture of who experiences it
The situations and triggers surrounding it
The behaviours associated with it
Potential causes and contributing factors
The consequences of leaving it unresolved
Existing solutions and workarounds
Identified unmet needs and gaps
A clearer picture of the desired outcome
A list of remaining unknowns that require investigation
Most importantly, you should now be able to see the problem as a system rather than a single statement.
🔒 Map Your Problem With EVUNN Toolkit
You’ve done the research and prioritized the problem. Now turn what you’ve learned into a problem map.
The EVUNN Problem Mapping Toolkit gives you a structured canvas to break your chosen problem into its key components and connect the evidence you’ve gathered.
Instead of keeping your research scattered across notes, conversations and ideas, bring everything together in one clear map.
One Payment. For All EVUNN Stage 1 toolkits.
What Should I Learn Next?
You now understand the structure of the problem. But there’s still a danger.
A broad problem map can contain multiple problems, symptoms and possible causes.
Mapping asks: “What’s going on with this problem?”
Framing asks: “What exactly are we trying to solve?” This is where you narrow, challenge and redefine the problem.
Before you build anything, you need to decide: Which specific problem are we actually trying to solve?
That’s the purpose of the next step.
Next? Step 8 – Problem Framing
You’ll move from: Mapping the problem→ Reframing your assumptions→ Defining the right problem→ Creating a precise problem statement
And that brings you one step closer to problem validation.












































